UiBhelp's public knowledge cards

KI 0317 RPA - Robotic Process Automation

Robotic Process Automation (RPA) is software robot that automates dull and repetitive processes and tasks for humans using the same interface as a human. The rewards of using RPA might be a better user experience by reduced waiting time and a better workday by reducing repetitive and dull tasks for employees.
When do you use RPA?
RPA is used to automate digital tasks and processes that don't require human judgement and are repetitive and dull. Processes that are suitable for automation is tasks that are done often, has clear rules and routines and uses information that are available in digital form.

If you have a suggestion for a task or process that you think can be automated pleas let us know.