KI 0007 IT Knowledge items about IT. KI 0214 UiBhjelp (2) KI 0308 SAFE (22) KI 0317 RPA - Robotic Process Automation KI 0322 Get started with Tredjepartsportalen (apps.uib.no) (1) KI 0371 LAB-IT (28) KI 0427 Digital meeting and collaboration tools (26) KI 0454 Network (18) KI 0455 E-mail (27) KI 0564 Microsoft 365 (11) KI 0568 Printing services (21) KI 0574 OneDrive (9) KI 0624 OneNote (4) KI 0865 Data equipment recycling (3) KI 1383 PC and Mac (15) KI 1384 Software (17) KI 1386 Teams (10) KI 1387 AV equipment in teaching rooms (5) KI 1861 Migration of home directory to OneDrive (3) KI 2256 UiBchat KI 2412 Contact the IT division (3) News 2025-01-28 Network problems Unfortunately, we are once again experiencing issues with network authentication, resulting in several people being unable to access the UiB network. We are taking measures to address this and hope to resolve the situation soon. 2025-01-27 Network available The wired and wireless network should now be available. 2025-01-27 Problems with campus networks We are currently experiencing problems with both wired and wireless networks on campus. We are working on the issue and will provide an update by 3:30 PM at the latest. 2025-01-23 Delays in MyPrint We are currently experiencing delays in the MyPrint queue. Prints uploaded to the service may take longer than usual to process. We are working to resolve the issue but unfortunately cannot provide an estimated time for when the service will be normalized. We apologize for any inconvenience this may cause. 2024-12-04 NVivo license - renewing For your information: The current NVivo license is valid until December 5th. We have a 30-day grace period, so the software will continue to work until January 5th. A new NVivo license has been ordered and will be available before this date. 2024-11-18 Downtime for IT services on Thursday, November 21st from 4:00 PM onwards We need to make some changes and updates this coming Thursday, November 21st: •The third-party portal apps.uib.no will be down from 4:00 PM to 7:00 PM. •Due to network work, the printers in the Realfagsbygget will experience short interruptions from 4:00 PM and for approximately 3 hours into the evening. •The connection between our campus network and the internet will be taken down for 1-2 minutes at 21.00. •An update on Oracle will cause all applications running on the system to be down from 4:00 PM for 2-3 hours. The most used applications affected are: ◦Cinema tickets ◦Literature kiosk ◦Funds and Grants ◦Reposting solution for finance, etc. ◦The connection to Lenel from APXRI will also be affected. 2024-11-12 Planned disruptions in network and IT services, Saturday, November 16th We would like to inform you that on the upcoming Saturday, November 16th, there will be disruptions in IT services and network connections on the university campus between 08:00 and 17:00. This is due to planned maintenance on several of our systems. Please note the following: •There will be 10-15 minute interruptions to the wireless network on campus between 08:00 and 17:00. •The Cyclone HPC will be down for about an hour from 09:00 due to relocation. •Due to network reconfiguration, the University Library - Humanities, Haakon Sheteligs plass 7, will be without cable network from 08:00 to 17:00. •The SAFE servers will restart during the night to Saturday and may also restart during Saturday morning. If you plan to use the services during this period, we recommend that you save your work frequently. If you experience issues, such as your PC freezing or a service being unavailable, we suggest taking a break and trying again later. 2024-11-05 Scheduled Maintenance and Network Interruptions on Thursday, November 7th On Thursday afternoon, we need to update some database servers, which will affect the following services: •ID photos •Political speeches •Course database for students (studbase) •Mail/package dispatch in transport •Development bases for Apex applications Expected downtime is 3 hours starting from 4 PM. There may also be brief interruptions in the printing solution. Due to network restructuring, there will be interruptions in the following networks: •From 5 PM at Museplass 1 •From 4 PM at Christiesgate 18 2024-10-30 Christine publications do not appear on UiB staff pages We are aware of an issue where Cristin-publications do not appear on the employee pages. We are working to resolve the problem. 2024-10-28 Network Down in Nygårdsgaten 5 (NG5), Thursday Afternoon As part of the IT security initiative, the IT department will reconfigure the network in NG5 on Thursday, 31/10-24 after working hours from around 17:00. Until quite late that evening, you should expect that there will be NO network available in the building. Work from home, use mobile data, or find another building to work in that evening. On the morning of November 1st, some PCs and printers may need a restart to function. If you have problems, try that first. In some cases, it is necessary to take measures in advance: •If you manage your personal computer yourself, think carefully. It will no longer have access to wired internet, and over time, some access to services will also be reduced from the wireless network. Stop by the BRITA bar on the 3rd floor with your computer and get advice and help on how to become client-managed. •If your centrally managed Macintosh does not have the software “Firmaportal” installed and easily visible in the applications folder, it needs a small upgrade to get online on November 1st and beyond. Stop by the BRITA bar with your computer and get help with a small upgrade. It is not just about installing this program; it requires a slightly more comprehensive reconfiguration that takes about an hour. •If you feel that one of the two points above applies to you, but your computer is not portable or you do not have the opportunity to visit the BRITA bar during working hours the week from Monday 28/10, contact us via hjelp.uib.no as soon as possible so we can make another plan. 2024-10-17 Issues with MittUiB login Some users are currently experiencing issues logging in to MittUiB, and get a message telling them that cookies are required. If you are experiencing such issues, please delete mitt.uib.no cookies in your browser or use an incognito window. 2024-10-15 Planned interruption in network and IT services, Saturday, October 19th We would like to inform you that on the upcoming Saturday, October 19th, there will be interruptions in IT services and network connections on the university campus between 08:00 and 16:00. This is due to planned maintenance and updates on several of our systems. Please note that the SAFE service will also be affected. Additionally, please be aware that there will be longer network interruptions in the "HF building" and "Egget" between 08:00 and 20:00. There will also be short network interruptions and printer outages at "Museplass 1", "Christies gate 18", and "UPhil". If you plan to use the services during this period, we recommend that you save your work frequently. If you experience issues such as your computer freezing or a service being unavailable, we suggest taking a break and trying again later. 2024-10-07 Issues with the TRIO telephone system We are currently experiencing issues with the TRIO telephone system, which handles, among other things, incoming calls to BRITA, Odontologen, etc. Efforts are underway to resolve the problems. 2024-10-07 Printing, and network at the Student Center down on Thursday from 4:00 PM. Due to maintenance, the following services will be down this coming Thursday, October 10th: •Printing will be down from 4 PM and throughout the afternoon/evening. •The network at the Student Center will be unavailable between 4:00 PM and 9:00 PM. 2024-09-17 Downtime for certain Oracle services on Thursday the 19th from 16:00. We need to update our Oracle platform, which will be down from 16:00 throughout the afternoon/evening. This will affect services such as: •«Cinema ticket» bookings •Cabin reservation 2024-09-17 Planned Interruption of Network and IT Services, Saturday, September 21 We would like to inform you that on the upcoming Saturday, September 21, there will be interruptions in IT services and network connections on the university campus between 08:00 and 16:00. This is due to planned maintenance and updates on several of our systems. Please note that skrivebord.uib.no and portal.uib.no will be affected by downtime. Be especially aware that during the period from 08:00 to 16:00, the network connection will be down at the following locations: •The network in Jus 1 •Rosenbergsgaten If you plan to use the services during this period, we recommend that you save your work frequently. If you experience issues, such as your PC freezing or a service being unavailable, we suggest taking a break and trying again later. 2024-09-09 Print and Skjemaker down Thursday This coming Thursday, September 12th, the following services will have reduced availability: •Printing will be unstable and occasionally down this coming Thursday between 15:00 and 20:00. Restarting the print servers may cause interruptions in the printing service, but please try again after a few minutes, and printouts should be available. •Skjemaker (skjemaker.app.uib.no) will be down for about an hour from 15:00 this coming Thursday due to a service update. 2024-08-29 Occasional problems with MyPrint Some users may experience a long delay from sending a document to print (MyPrint) until it is printed. We are working to find the cause. 2024-08-26 Downtime for some minor services, Thursday, August 29th Due to an update on one of our systems (Oracle), some minor services will be partially unavailable on Thursday, August 29th, between 16:00 and 21:00. This includes, among others, Lenel, which provides images to some subsystems, and some forms, etc. We hope this does not cause significant inconvenience to anyone. 2024-08-25 Updating the employee/person pages We are aware of an issue where changes made to your employee-/personal page are not being displayed externally. We are working to resolve the problem. 2024-08-14 Printing will be stopped today, Thursday, from 15:00 The MyPrint change we had planned for yesterday (Wednesday) has been postponed to today after working hours. All printing will be unavailable, hopefully, for a short period. MyPrint will be unstable until then 2024-08-12 Planned outage in network and IT services, Saturday, August 17th We wish to inform you that on the upcoming Saturday, August 17th, potential disruptions in IT services and network connections on the university campus will occur between 08:00 and 16:00. This is due to scheduled maintenance and updates on several of our systems. If you intend to use the services during this period, we advise you to save your work regularly. If you encounter issues, such as your PC freezing or a service becoming unavailable, we recommend taking a break and attempting again later. Please note that there will be a network outages in the following buildings between 08:00 and 18:00: •Harald Hårfagres gate 1 •Rosenbergsgaten 39 2024-07-22 Print service is available The issue with the printing system has been identified and steps towards rectification have been initiated. While the service is operational, it may occasionally be unstable or cease to function due to ongoing necessary upgrades. We apologize for any inconvenience this may cause. 2024-06-27 Editing in W3 unavailable between 10 and 13 today Due to server maintenance in W3, editing will be unavailable between 10:00 AM and 1:00 PM today. If you publish anything during this time, it will disappear after the maintenance is completed. We apologize for any inconvenience, but this upgrade is necessary. 2024-06-19 Wordpress update Thursday 20 June Tomorrow, Thursday 20 June, all Wordpress websites under .w.uib.no will be upgraded. Downtime should be minimal. We recommend that you avoid making changes to your wordpress on this day. A message will be posted on all Wordpress Dashboards when the upgrade is complete. 2024-06-18 Outage for the Billy service Thursday June 20 The storage service "Billy" will be unavilable Thrursday June 20 from 16:00-20:00 due to mainteneance work on a backup system. 2024-06-10 Planned outage in network and IT services, Saturday, June 15th We wish to inform you that on the upcoming Saturday, June 15th, potential disruptions in IT services, VPN-services and network connections on the university campus will occur between 08:00 and 16:00. This is due to scheduled maintenance and updates on several of our systems. If you intend to use the services during this period, we advise you to save your work regularly. If you encounter issues, such as your PC freezing or a service becoming unavailable, we recommend taking a break and attempting again later. Please note that there may be short network outages in the following buildings between 08:00 and 16:00: •Haakon Sheteligsplass 11 - Fastings Minde •Museplass 2 •Langesgt. 1-3 •Christiesgt. 2 •Sydnesplass 12|13 •Oysteinsgt. 1 •Oysteinsgt. 3 •Dokkeveien 2B •Christiesgt. 15 •Christiesgt. 19 2024-06-06 Printing service unavailable We regret to inform you that the printing service is down and unavailable. We are working to restore the service. 2024-06-04 Network interruptions, Thursday, June 6, 4pm to 11pm On 6 June, there will be short breaks (approx. 10 minutes) in the network on the following buildings: At 16:00 and 20:00: •Lars Hillesgt 30, MCB At 20:00 to 23:00 •Skipanesvegen 45 (Lønningen) •Thormøhlensgate 55 - Hoyteknologisenteret •Thormøhlensgate 51, Vitensenteret •Thormøhlensgt 41 •Haukelandsveien 27a, Vivariet, dyrestall •Haraldsplass •Jahnebakken 3 •BBB •Aarstadveien 19 - Nytt odontologibygg •Aarstadveien 21 - Fellesbygget 2024-05-30 Printing problems We regret to inform you that we are, once again, having problems with printing. We are working on the problem and hope to have the systems up again soon. We apologize for the inconvenience. 2024-05-21 Planned outage in network and IT services, Saturday 25 May We wish to inform you that on the upcoming Saturday, May 25th, potential disruptions in IT services and network connections will occur on the university campus between 08:00 and 16:00. In particular, we would like to draw attention to the fact that there may be short interruptions in internet traffic in and out of UiB (campus) between 08:00 and 12:00 This is due to scheduled maintenance and updates on several of our systems. If you intend to use the services during this period, we advise you to save your work regularly. If you encounter issues, such as your PC freezing or a service becoming unavailable, we recommend taking a break and attempting again later. Please be aware that the network will be partially unavailable in the following buildings between 08:00 and 16:00: •Christie’s gt 15 •Christie’s gt 17 •Christie’s gt 19 •Christie’s gt 20 2024-05-21 Skjemaker.app.uib.no will be inaccessible for 30 min. on Thursday afternoon Skjemaker.app.uib.no will be inaccessible for a duration of 30 minutes, starting from 4pm on Thursday, the 23rd of May, 2024. Note that the time has been changed from 3 to 4 p.m. 2024-04-25 Printer Update in Progress The IT department is currently in the process of replacing printers throughout the campus. If a new printer has already been delivered to your department, please be aware that it may take a few working days before it is fully operational. This is due to necessary configurations that must be performed. We understand that this may cause some inconvenience for you. Do not hesitate to contact the IT department if you have any questions. Best regards, The IT Department 2024-04-24 The VPN-service may become unavailable today between 1900 and 2000 Please be advised that the VPN service may experience an interruption today, April 24, between the hours of 19:00 and 20:00. This is due to essential maintenance work that cannot be deferred. We apologize for any inconvenience this may cause. 2024-04-22 The IT department’s "change weekend" in May will be on May 25th The IT department’s "change weekend" in May will be moved from May 18th to May 25th. This is for your information.
2025-01-28 Network problems Unfortunately, we are once again experiencing issues with network authentication, resulting in several people being unable to access the UiB network. We are taking measures to address this and hope to resolve the situation soon.
2025-01-27 Problems with campus networks We are currently experiencing problems with both wired and wireless networks on campus. We are working on the issue and will provide an update by 3:30 PM at the latest.
2025-01-23 Delays in MyPrint We are currently experiencing delays in the MyPrint queue. Prints uploaded to the service may take longer than usual to process. We are working to resolve the issue but unfortunately cannot provide an estimated time for when the service will be normalized. We apologize for any inconvenience this may cause.
2024-12-04 NVivo license - renewing For your information: The current NVivo license is valid until December 5th. We have a 30-day grace period, so the software will continue to work until January 5th. A new NVivo license has been ordered and will be available before this date.
2024-11-18 Downtime for IT services on Thursday, November 21st from 4:00 PM onwards We need to make some changes and updates this coming Thursday, November 21st: •The third-party portal apps.uib.no will be down from 4:00 PM to 7:00 PM. •Due to network work, the printers in the Realfagsbygget will experience short interruptions from 4:00 PM and for approximately 3 hours into the evening. •The connection between our campus network and the internet will be taken down for 1-2 minutes at 21.00. •An update on Oracle will cause all applications running on the system to be down from 4:00 PM for 2-3 hours. The most used applications affected are: ◦Cinema tickets ◦Literature kiosk ◦Funds and Grants ◦Reposting solution for finance, etc. ◦The connection to Lenel from APXRI will also be affected.
2024-11-12 Planned disruptions in network and IT services, Saturday, November 16th We would like to inform you that on the upcoming Saturday, November 16th, there will be disruptions in IT services and network connections on the university campus between 08:00 and 17:00. This is due to planned maintenance on several of our systems. Please note the following: •There will be 10-15 minute interruptions to the wireless network on campus between 08:00 and 17:00. •The Cyclone HPC will be down for about an hour from 09:00 due to relocation. •Due to network reconfiguration, the University Library - Humanities, Haakon Sheteligs plass 7, will be without cable network from 08:00 to 17:00. •The SAFE servers will restart during the night to Saturday and may also restart during Saturday morning. If you plan to use the services during this period, we recommend that you save your work frequently. If you experience issues, such as your PC freezing or a service being unavailable, we suggest taking a break and trying again later.
2024-11-05 Scheduled Maintenance and Network Interruptions on Thursday, November 7th On Thursday afternoon, we need to update some database servers, which will affect the following services: •ID photos •Political speeches •Course database for students (studbase) •Mail/package dispatch in transport •Development bases for Apex applications Expected downtime is 3 hours starting from 4 PM. There may also be brief interruptions in the printing solution. Due to network restructuring, there will be interruptions in the following networks: •From 5 PM at Museplass 1 •From 4 PM at Christiesgate 18
2024-10-30 Christine publications do not appear on UiB staff pages We are aware of an issue where Cristin-publications do not appear on the employee pages. We are working to resolve the problem.
2024-10-28 Network Down in Nygårdsgaten 5 (NG5), Thursday Afternoon As part of the IT security initiative, the IT department will reconfigure the network in NG5 on Thursday, 31/10-24 after working hours from around 17:00. Until quite late that evening, you should expect that there will be NO network available in the building. Work from home, use mobile data, or find another building to work in that evening. On the morning of November 1st, some PCs and printers may need a restart to function. If you have problems, try that first. In some cases, it is necessary to take measures in advance: •If you manage your personal computer yourself, think carefully. It will no longer have access to wired internet, and over time, some access to services will also be reduced from the wireless network. Stop by the BRITA bar on the 3rd floor with your computer and get advice and help on how to become client-managed. •If your centrally managed Macintosh does not have the software “Firmaportal” installed and easily visible in the applications folder, it needs a small upgrade to get online on November 1st and beyond. Stop by the BRITA bar with your computer and get help with a small upgrade. It is not just about installing this program; it requires a slightly more comprehensive reconfiguration that takes about an hour. •If you feel that one of the two points above applies to you, but your computer is not portable or you do not have the opportunity to visit the BRITA bar during working hours the week from Monday 28/10, contact us via hjelp.uib.no as soon as possible so we can make another plan.
2024-10-17 Issues with MittUiB login Some users are currently experiencing issues logging in to MittUiB, and get a message telling them that cookies are required. If you are experiencing such issues, please delete mitt.uib.no cookies in your browser or use an incognito window.
2024-10-15 Planned interruption in network and IT services, Saturday, October 19th We would like to inform you that on the upcoming Saturday, October 19th, there will be interruptions in IT services and network connections on the university campus between 08:00 and 16:00. This is due to planned maintenance and updates on several of our systems. Please note that the SAFE service will also be affected. Additionally, please be aware that there will be longer network interruptions in the "HF building" and "Egget" between 08:00 and 20:00. There will also be short network interruptions and printer outages at "Museplass 1", "Christies gate 18", and "UPhil". If you plan to use the services during this period, we recommend that you save your work frequently. If you experience issues such as your computer freezing or a service being unavailable, we suggest taking a break and trying again later.
2024-10-07 Issues with the TRIO telephone system We are currently experiencing issues with the TRIO telephone system, which handles, among other things, incoming calls to BRITA, Odontologen, etc. Efforts are underway to resolve the problems.
2024-10-07 Printing, and network at the Student Center down on Thursday from 4:00 PM. Due to maintenance, the following services will be down this coming Thursday, October 10th: •Printing will be down from 4 PM and throughout the afternoon/evening. •The network at the Student Center will be unavailable between 4:00 PM and 9:00 PM.
2024-09-17 Downtime for certain Oracle services on Thursday the 19th from 16:00. We need to update our Oracle platform, which will be down from 16:00 throughout the afternoon/evening. This will affect services such as: •«Cinema ticket» bookings •Cabin reservation
2024-09-17 Planned Interruption of Network and IT Services, Saturday, September 21 We would like to inform you that on the upcoming Saturday, September 21, there will be interruptions in IT services and network connections on the university campus between 08:00 and 16:00. This is due to planned maintenance and updates on several of our systems. Please note that skrivebord.uib.no and portal.uib.no will be affected by downtime. Be especially aware that during the period from 08:00 to 16:00, the network connection will be down at the following locations: •The network in Jus 1 •Rosenbergsgaten If you plan to use the services during this period, we recommend that you save your work frequently. If you experience issues, such as your PC freezing or a service being unavailable, we suggest taking a break and trying again later.
2024-09-09 Print and Skjemaker down Thursday This coming Thursday, September 12th, the following services will have reduced availability: •Printing will be unstable and occasionally down this coming Thursday between 15:00 and 20:00. Restarting the print servers may cause interruptions in the printing service, but please try again after a few minutes, and printouts should be available. •Skjemaker (skjemaker.app.uib.no) will be down for about an hour from 15:00 this coming Thursday due to a service update.
2024-08-29 Occasional problems with MyPrint Some users may experience a long delay from sending a document to print (MyPrint) until it is printed. We are working to find the cause.
2024-08-26 Downtime for some minor services, Thursday, August 29th Due to an update on one of our systems (Oracle), some minor services will be partially unavailable on Thursday, August 29th, between 16:00 and 21:00. This includes, among others, Lenel, which provides images to some subsystems, and some forms, etc. We hope this does not cause significant inconvenience to anyone.
2024-08-25 Updating the employee/person pages We are aware of an issue where changes made to your employee-/personal page are not being displayed externally. We are working to resolve the problem.
2024-08-14 Printing will be stopped today, Thursday, from 15:00 The MyPrint change we had planned for yesterday (Wednesday) has been postponed to today after working hours. All printing will be unavailable, hopefully, for a short period. MyPrint will be unstable until then
2024-08-12 Planned outage in network and IT services, Saturday, August 17th We wish to inform you that on the upcoming Saturday, August 17th, potential disruptions in IT services and network connections on the university campus will occur between 08:00 and 16:00. This is due to scheduled maintenance and updates on several of our systems. If you intend to use the services during this period, we advise you to save your work regularly. If you encounter issues, such as your PC freezing or a service becoming unavailable, we recommend taking a break and attempting again later. Please note that there will be a network outages in the following buildings between 08:00 and 18:00: •Harald Hårfagres gate 1 •Rosenbergsgaten 39
2024-07-22 Print service is available The issue with the printing system has been identified and steps towards rectification have been initiated. While the service is operational, it may occasionally be unstable or cease to function due to ongoing necessary upgrades. We apologize for any inconvenience this may cause.
2024-06-27 Editing in W3 unavailable between 10 and 13 today Due to server maintenance in W3, editing will be unavailable between 10:00 AM and 1:00 PM today. If you publish anything during this time, it will disappear after the maintenance is completed. We apologize for any inconvenience, but this upgrade is necessary.
2024-06-19 Wordpress update Thursday 20 June Tomorrow, Thursday 20 June, all Wordpress websites under .w.uib.no will be upgraded. Downtime should be minimal. We recommend that you avoid making changes to your wordpress on this day. A message will be posted on all Wordpress Dashboards when the upgrade is complete.
2024-06-18 Outage for the Billy service Thursday June 20 The storage service "Billy" will be unavilable Thrursday June 20 from 16:00-20:00 due to mainteneance work on a backup system.
2024-06-10 Planned outage in network and IT services, Saturday, June 15th We wish to inform you that on the upcoming Saturday, June 15th, potential disruptions in IT services, VPN-services and network connections on the university campus will occur between 08:00 and 16:00. This is due to scheduled maintenance and updates on several of our systems. If you intend to use the services during this period, we advise you to save your work regularly. If you encounter issues, such as your PC freezing or a service becoming unavailable, we recommend taking a break and attempting again later. Please note that there may be short network outages in the following buildings between 08:00 and 16:00: •Haakon Sheteligsplass 11 - Fastings Minde •Museplass 2 •Langesgt. 1-3 •Christiesgt. 2 •Sydnesplass 12|13 •Oysteinsgt. 1 •Oysteinsgt. 3 •Dokkeveien 2B •Christiesgt. 15 •Christiesgt. 19
2024-06-06 Printing service unavailable We regret to inform you that the printing service is down and unavailable. We are working to restore the service.
2024-06-04 Network interruptions, Thursday, June 6, 4pm to 11pm On 6 June, there will be short breaks (approx. 10 minutes) in the network on the following buildings: At 16:00 and 20:00: •Lars Hillesgt 30, MCB At 20:00 to 23:00 •Skipanesvegen 45 (Lønningen) •Thormøhlensgate 55 - Hoyteknologisenteret •Thormøhlensgate 51, Vitensenteret •Thormøhlensgt 41 •Haukelandsveien 27a, Vivariet, dyrestall •Haraldsplass •Jahnebakken 3 •BBB •Aarstadveien 19 - Nytt odontologibygg •Aarstadveien 21 - Fellesbygget
2024-05-30 Printing problems We regret to inform you that we are, once again, having problems with printing. We are working on the problem and hope to have the systems up again soon. We apologize for the inconvenience.
2024-05-21 Planned outage in network and IT services, Saturday 25 May We wish to inform you that on the upcoming Saturday, May 25th, potential disruptions in IT services and network connections will occur on the university campus between 08:00 and 16:00. In particular, we would like to draw attention to the fact that there may be short interruptions in internet traffic in and out of UiB (campus) between 08:00 and 12:00 This is due to scheduled maintenance and updates on several of our systems. If you intend to use the services during this period, we advise you to save your work regularly. If you encounter issues, such as your PC freezing or a service becoming unavailable, we recommend taking a break and attempting again later. Please be aware that the network will be partially unavailable in the following buildings between 08:00 and 16:00: •Christie’s gt 15 •Christie’s gt 17 •Christie’s gt 19 •Christie’s gt 20
2024-05-21 Skjemaker.app.uib.no will be inaccessible for 30 min. on Thursday afternoon Skjemaker.app.uib.no will be inaccessible for a duration of 30 minutes, starting from 4pm on Thursday, the 23rd of May, 2024. Note that the time has been changed from 3 to 4 p.m.
2024-04-25 Printer Update in Progress The IT department is currently in the process of replacing printers throughout the campus. If a new printer has already been delivered to your department, please be aware that it may take a few working days before it is fully operational. This is due to necessary configurations that must be performed. We understand that this may cause some inconvenience for you. Do not hesitate to contact the IT department if you have any questions. Best regards, The IT Department
2024-04-24 The VPN-service may become unavailable today between 1900 and 2000 Please be advised that the VPN service may experience an interruption today, April 24, between the hours of 19:00 and 20:00. This is due to essential maintenance work that cannot be deferred. We apologize for any inconvenience this may cause.
2024-04-22 The IT department’s "change weekend" in May will be on May 25th The IT department’s "change weekend" in May will be moved from May 18th to May 25th. This is for your information.