KI 3071 Setting up Dell computers with the UiB configuration

2025-11-25 (updated 2025-11-27)

How to install the UiB setup on Dell Machines using the ZeroTouch method.

The translated version of this article is still work in progress if you are reading this, please read the Norwegian version for the time being.

ZeroTouch is used to automatically install Windows 11 with the UiB setup on your computer.

You need

To be in a UiB building and have access to wired internet
A charger for the computer

Procedure

1. Confirm that the computer is ready for ZeroTouch

You need to have confirmation from the IT department that the computer is ready for ZeroTouch in our system — otherwise it won’t work.

If you haven’t received confirmation:

Go to help.uib.no and log in to the self-service portal.
Click on Get Help to create a ticket.
On category, select IT.
In the ticket, state that you want your computer prepared for ZeroTouch so you can start the process yourself.
Include the Service Tag, Asset Tag, and Passthrough MAC of the computer (found on a white label under/on the computer).

Once you’ve received confirmation that it’s ready, proceed to the next step.

2. Start the ZeroTouch installation

Connect the charger and the network cable to the computer.
Open the BIOS menu on your computer.
To open BIOS, press F12 repeatedly immediately after pressing the power button. Press at least once per second.
Keep doing this until a menu like this appears.

If instead you see a menu with blue text at the top and a black background, it means the computer has an older BIOS version. That’s completely fine — you can use the arrow keys to navigate and Enter to select.

If you end up at the Windows login screen or anything else, you need to shut the computer down completely and try again.
In the BIOS menu, go to the sidebar on the left and click on the ONBOARD NIC (IPV4) option.
Once you’ve done this, ZeroTouch will start automatically. After a minute or two, the screen should look like this: