UiBhelp's public knowledge cards

KI 0447 IT user support is now availble on chat, too!

We now also offer you assistance on chat. Chat with us here: https://www.uib.no/en/it/77681/brita-helps-you
You are welcome to contact us on by chat for IT-assistance. 

The chat is open 8:30 am (08:30) to 3:00 pm (15:00) Monday to Friday.

Please be aware:
  • Some problems are more suitable for chat than others
  • Practical information regarding varieties of login information and  system access are suitable problems. Also general advice starting with the word how? 
  •  Problems regarding programs not functioning correctly on a specific machine in a very specific situation are less suitable. 

For the latter, please consider sending us an enquiry here in UiBhjelp instead. Please provide documentation and images, including what type of machine you are using. 

If it is more convenient, you may call us on 5558 47 00.

Students may also reach out to an IT-assistant at one of the physical locations on campus.