KI 0447 IT user support is now availble on chat, too!
(updated )
Note that some web browser settings may prevent the chat bubble to appear on the page. If you can't see the chat bubble, please verify that it is inside og opening hours, and if so try another browser or change the settings for blocking popup windows.
Please be aware:
- Some problems are more suitable for chat than others
- Practical information regarding varieties of login information and system access are suitable problems. Also general advice starting with the word how?
- Problems regarding programs not functioning correctly on a specific machine in a very specific situation are less suitable.
For the latter, please consider sending us an enquiry here in UiBhjelp instead. Please provide documentation and images, including what type of machine you are using.
If it is more convenient, you may call us on 5558 47 00.
Students may also reach out to an IT-assistant at one of the physical locations on campus.