KI 0195 News articles and announcements KI 1158 What happens to my telephone 18-20 June 2021? News 2024-04-15 Scheduled IT Service Interruption on Saturday, April 20 Please be advised that on the upcoming Saturday, April 20, there may be disruptions in IT services and network connections on the university campus between 08:00 and 16:00. This is due to scheduled maintenance and updates on several of our systems. If you plan to use the services during this period, we strongly recommend saving your work frequently. If you experience any issues such as your PC freezing or a service becoming unavailable, we suggest taking a break and trying again later. Please note that the network will be unavailable in the following buildings between 08:00 and 16:00: â˘Museplass 2 â˘Fastings Minde â˘Langes gate 1 -3 â˘Sydnesplass 12/13 â˘Ăisteinsgate 1/3 â˘Dokkeveien 2B Additionally, the SAFE service will be offline from midnight to 16:00 on Saturday. Therefore, we advise against starting any jobs in SAFE that would run from Friday evening onwards. 2024-04-08 WiFi-network unavailable in Realfagsbygget, Thursday, April 11 On Thursday, April 11, the wireless network in Realfagsbygget will be undergoing maintenance. As a result, network services will be unavailable from 4:00 p.m. to 9:00 p.m. This outage will affect all floors, starting from the 2nd floor and extending to the floors below. We apologize for any inconvenience this may cause. 2024-03-21 BRITA opening hours at Easter BRITA will have regular opening hours, 08:00 - 15:45, next Monday, 25.03 and Tuesday, 26.03. On Wednesday, 27 March, we will be available by phone until 12:00. BRITAbar (located at NygĂĽrdsgaten 5) will also have regular opening hours, except for Wednesday, 27.03, when the "bar" will be closed. We would like to wish everyone at UiB, including staff, students, and visitors, a wonderful and peaceful Easter. 2024-03-18 Reduced staffing at BRITA Due to this yearâs IT forum, BRITA will experience a significant decrease in staff availability on Tuesday, March 19, and Wednesday, March 20. Please take note of the following: â˘At BritaBar, only IT assistants will be available on these two days. Their ability to assist UiB employees is quite limited. We kindly request non-students to make their inquiries on days other than Tuesday and Wednesday. If possible, we ask that inquiries be made on one of the other days. 2024-03-12 Scheduled IT Service Interruption on Saturday, March 16 # IT Services Downtime: Saturday, March 16, 08:00 â 17:00 This coming Saturday, 16.03, there will be interruptions in all IT services and network connections (wired and wireless) on the university campus during the period from 08:00 to 17:00. This is due to maintenance and updates on several of our systems. Please take note of the following: â˘From 08:00 to 10:00, there will be intermittent network disruptions affecting both inbound and outbound traffic at UiB. This implies that connectivity to and from the internet may be unstable during this period. â˘In the areas of NygĂĽrdshøyden and Ă rstadvollen/Haukeland, the wireless (Wi-Fi) network may be offline for up to 15 minutes. Please be aware that our VPN service may also experience disruptions during this period. If you plan to use the services during this downtime, please ensure to save your work frequently. If you encounter any issues such as your PC freezing or a service becoming unavailable, we recommend taking a break and trying again later. # SAFE Service Interruption: Saturday, March 16 Please note that the SAFE service will experience brief interruptions from 08:00 to 10:00 on Saturday, March 16. 2024-02-27 WiFi downtime at "Realfagsbygget" Thursday 29.02 On Thursday, February 29, the IT department will be performing upgrades to the wireless transmitters located on the 3rd, 4th, and 5th floors of the "Realfags" building. The upgrade process is scheduled to take place from 16:00 to 21:00. Please considered the wireless network as unavailable during this time period. 2024-02-13 Immediate shutdown of SSH access to linux client machines Unfortunately, we have to make an immediate change which means that all ssh accesses on linux-client machines will be shut down with immediate effect. We will of course open up the possibility for those who own the machine to be able to use ssh for their own machine. Make an issue in hjelb.uib.no, using this link, then we will prioritize these users; https://hjelp.uib.no/tas/public/ssp/content/serviceflow?unid=6340ffecbfb84640b1a3dcd0cbb73285&openedFromService=true We apologize for the inconvenience this may cause. 2024-02-12 Interruption in IT services Saturday February 17 # Interruption in IT services Saturday, February 17, 08:00 â 17:00 This coming Saturday, 17.02, there may be interruptions in all IT services and network connections (wired and wireless) on the university campus between 08:00 and 17:00. This is due to maintenance and updates on many of our systems. Note that our VPN service will also be affected by the outages. If you choose to use the services during this period, you must save your work often. If you notice that your computer is hanging or a service is unavailable, take a break and try again. # SAFE interrupsjons from Friday at 18:00 to Saturday 17:00 The SAFE service will be interrupted from 18:00 Friday to Saturday 17:00. Therefore, it is advisable not to start any jobs in SAFE that are scheduled to run from Friday evening onward. 2024-02-07 Semesteravgift.uib.no, service dontime Thursday 8. February semesteravgift.uib.no will be updated during Thursday 8 February, and there may be periods of downtime of this service while the work is in progress. 2024-01-19 IT service interruption Saturday, January 20 # SAFE Service Instability on Saturday, January 20, from 08:00 to 18:00 Due to scheduled maintenance, the SAFE service will experience periods of instability from 08:00 to 18:00 on the upcoming Saturday, January 20. # Temporary Interruption of Services Including Cinema Ticket and Cabin Booking This Saturday Due to modifications being made to our APEX databases, services such as cinema ticket booking, cabin booking, and others will experience some downtime this coming Saturday, January 20. We apologize for the short notice this time. Thank you for your understanding. 2024-01-19 Problem with myPrint We haven't completely resolved the printer issues yet; "regular" printing functions properly, but 'myPrint' continues to experience difficulties. We are actively addressing the issue and trying to resolve it. 2024-01-03 Wireless network downtime on campus Saturday, January 13th from 09:00 to 15:00 A necessary upgrade will cause downtime on the wireless network on large parts of the campus from 09:00 to 15:00 on Saturday 13 January. Buildings that will not be affected are: â˘Naturhistorisk Museum with Aula â˘Fellesbygget (Overlege Danielsens Hus) â˘Studenthuset Gades â˘Armauer Hansens hus â˘BB-Bygget â˘Odontologen â˘Solheimsgaten 18 â˘KMD There may be some instability throughout the weekend. IT services that do not rely on the wireless network on campus will work as usual. We apologize for any inconvenience caused. 2024-01-03 New certificates on EduRoam The certificates on EduRoam (wifi) will be changed, this evening January 3,. If you, as a Mac user, experience certificate problems connecting to EduRoam, try deleting the old certificate in the Keychain on your Mac. 2023-12-12 Interruption in IT services Saturday 16.12 # Interruption in IT services Saturday, December 16, 08:00 â 17:00 This coming Saturday, 16.12, there may be interruptions in all IT services and network connections (wired and wireless) on the university campus between 08:00 and 17:00. This is due to maintenance and updates on many of our systems. If you choose to use the services during this period, you must save your work often. If you notice that your computer is hanging or a service is unavailable, take a break and try again. NB: Linux clients must be restarted on Monday morning before the machines are used. 2023-12-05 Change of password for Mac users Mac users who have recently had their Macs installed, and where the Mac is enrolled in Intune, will be asked to change the password on their Mac-logon account during Thursday, December 7th. . Note that this message comes from the operating system (the machine) and not via email. The new password must meet UiBâs new password requirements, including a length of 16 characters. In general, we ask that you do not use your UiB password on services other than UiBâs. 2023-11-24 The Campus Bus is temporarily out of service from Monday November 27th. As the bus currently lacks a certified driver, the Campus Bus service will be out of service from Monday November 27th until January 2nd. 2023-11-14 Service Interruption in IT Services on Saturday, November 18 The IT Department at UiB has made a significant investment of 12 million in new storage infrastructure that will be put into service this weekend. This upgrade requires reconstruction in our data hall, which unfortunately will result in temporary service interruptions. These interruptions are planned for Saturday, November 18, and will affect certain services from 08:00 to 18:00. User groups, that we know will be affected, are notified directly. Please note that all IT services, including both wired and wireless network connections (eduroam and uib-guest), may experience periodic interruptions or instability during this period. # SAFE down from Friday at 18:00 to Sunday at 08:00 (note - the time has changed) The SAFE service will be stopped on Friday evening at 18:00. We expect that SAFE will be back in regular operation from 18:00 on Saturday. We advise against starting tasks in SAFE that are planned to run from Friday evening and onwards. # Network in the BB-building down Saturday between 08:30 and 16:00 The network in 2,3,4,5 floors in the BB-building, Haukeland, will be periodically unavailable in the period 08:30 to 16:00. This applies to wired network and EduRoam. # "Cinema tickets", âFond & legaterâ down Saturday between 07-17 Due to migration of APEX, cinema tickets, âFond & legaterâ etc. will be unavailable during this period. 2023-11-06 Short network outages in the Haukeland area on Thursday 9.11, in the evening Due to network updates, there will be short network outages next Thursday, November 9, between 19:00 and 22:00, in the following areas: â˘Aarstadveien 17 - Alrek (Helseklyngen) â˘Aarstadveien 21 â Fellesbygget â˘Jonas Liesvei 67 - Studenthuset Haukeland â˘Haukelandsveien 28 - AHH, Armauer Hansens hus â˘BBBygget - Jonas Lies vei 91 â˘Aarstadveien 19 - Nytt odontologibygg â˘Haukelandsbakken 45 â˘Haukeland universitetssykehus, Sentralblokken â˘Haukeland universitetssykehus, Gamle Hovedbygg â˘Jonas Liesvei 70B, Kvinneklinikken â˘Haukeland Sykehus, LAB Bygget 2023-11-02 The storage service Billy will be down next Saturday 4/11 Due to a required change, we will, unfortunately, have to take down the storage service Billy next Saturday 4th of November, between 09:00 and 12:00 We apologize for any inconvenience this may cause to our users. 2023-11-02 Change in SMTP.uib.no: Change in sending email for some users As part of the work to simplify the email services at UiB, the old SMTP service (SMTP.uib.no) will nmot be available for client computers after 15 November 2023. 2023-10-17 Service Interruption in IT Services on Saturday, October 21 On Saturday 21 October, the IT department will have to carry out maintenance work which will affect the availability of our IT services. During the period from 08:00 to 17:00, several IT services from the IT department will be unstable and intermittently unavailable. Please also take note of the following: â˘The Billy storage service will be offline from 09:00 to 12:00. â˘The SAFE service will be offline from 08:00 to 12:00. We apologize for any inconvenience this may cause to our users. 2023-09-26 2 short network outages between UiB and the rest of the world Our network group has to make some emergency changes which lead to the internet connection between UiB and the rest of the world going down today at 21:00 this evening. The power outage will be in two rounds of approx. 45 seconds duration each. We hope this does not cause problems for our users. 2023-09-18 Problems with printing and Trio We are currently experiencing problems with the printing service, currently printing is not possible. We also have problems with TRIO, meaning that IKO, BRITA, Juss etc. cannot be reached by telephone. Two-factor (MFA) may also appear to be "uncooperative" this morning. We apologize for the inconvenience, we are working to resolve the issues. 2023-09-11 IT Service disruptions Saturday 16 September On Saturday 16 September, we will again have to do some maintenance work that may affect users. All IT services and network connections (wired and wireless (eduroam and uib-guest)) may be interrupted or unstable during periods between 08:00 and approximately 18:00. The interruptions may have slightly longer durations (up to 20 minutes) between 08:00 and 10:00. Thereafter, there will be shorter interruptions of approx. 5 minutes. You should be able to use the services as long as you save your work frequently and can tolerate shorter interruptions. If you encounter that your PC hang or freez, or a service is unavailable, take a short break and try again. The SAFE service will be interrupted from night to Saturday (between 00:00 and 17:00). Therefore, it is advisable not to start any jobs in SAFE that are scheduled to run from Friday evening onward. - IT Department 2023-09-08 New scheme for administrator access to UiB PC From September 2023 we are increasing the security of UiB PCs, to better protect your PC and your data. (This scheme is initially for Windows only, not Linux or Mac.) This means that a new procedure is introduced for how you get administrator access to your PC if and when you need it. 2023-09-05 BRITA is moving back to NygĂĽrdsgaten 5 â but will be closed on Thursday, Septemb Starting from Friday, September 8th, we can welcome you to BRITA in our new premises at NygĂĽrdsgaten 5. Our goal is to facilitate effective collaboration with all our users in our new, modern space, often referred to as the "BRITA bar". You can find us at the top and to the left of "Universitetssmauet," up the stairs through the new building. Unfortunately, to settle into NygĂĽrdsgaten, we will have to close for in-person visits to BRITA on Thursday, September 7th. However, we are, of course, available as usual via phone, UiB-Hjelp, and chat throughout the entire moving period. Welcome to BRITA at NygĂĽrdsgaten 5. 2023-08-22 Cinema, theater and cottage bookingservice down We need to do some database maintenance and will stop the service for ordering cinema and theater tickets, UiB-cabins etc. for a couple of hours from 15.00 today. 2023-08-16 IT Service disruptions Saturday, 19 August This upcoming Saturday, August 19th, there might be brief interruptions in all IT services and network connections (wired and wireless) on the university campus between 08:00 and 16:00. You should still be able to use the services during this period, as long as you save your work frequently and can tolerate short interruptions. If you find your PC freeze or a service is unavailable, take a short break and try again. Please note that the SAFE-service might also be affected by this work. 2023-07-14 IT operational problems We have had some operational problems on part of our services to day. We are working on the problems and we expect to be in full production within a short time. 2023-07-10 IT Service disruptions Saturday, July15th Next Saturday 15 July there may be short breaks in all IT services and internet connections on the university campus between 09.00 and 17.00. There should be no problem using the services during this period, as long as you save your work often. If you find that your PC hangs or a service is unavailable, take a short break and try again. The SAFE service will also be unavailable on Saturday from 00:00 to 17:00. Do not start jobs in SAFE that will run from Friday evening onwards. Due to upgrade work, you may experience problems connecting to the Eduroam wireless network on the university campus for a short period of time. All campus computer networks (wired and wireless) may experience short-term interruptions of up to 15 minutes between 12:00 and 16:00. Use of UiB storage in NREC may be unstable while the changes are in progress. 2023-06-19 IT - Operational notification The following changes will be implemented this coming Thursday, June 22nd: * AppsAnywhere will be updated to version 3.0 Thursday 22. June between 16 and 17. The service apps.uib.no will not be available during this timeframe * "MacOS Desktop" and "Documents" folders will be redirected to your OneDrive Users that do not have OneDrive installed must logon to OneDrive to activate the changes. Users that already are syncing Desktop and/or Document to iCload or other services will not be affected as folders can only be redirected to one service at a time. 2023-06-13 IT Service disruptions Saturday, June 17th Next Saturday, June 17th, the IT department need to do some maintenance which will result in the following service disruptions: â˘Printing (print), skrivebord.uib.no, and portal.uib.no will be unavailable between 09:00 and 13:00. â˘In the "old" Bioblokk at the Høyteknologisenteret (Thormøhlens Gate 55), the wireless network will be inaccessible between 08:00 and 14:00 due to an upgrade of the wireless transmitters. 2023-05-15 Storage systems in service All our storage services should now be in service and available. We recommend that you restart your computer. Contact BRITA ((BRITA hjelper deg | Ansattsider | UiB) for any questions or issues. 2023-05-15 Storage issues update Status on the storage situation Monday morning: With the following exceptions, all services should be up and in service: â˘Linux home directories are still not accessible from Linux clients but can be accessed from login.uib.no. â˘The lack of access to home directories affects the loading of Linux desktop PCs. For portable Linux PCs, you can log in, but you will be working with a local copy of your home directory. â˘If you are outside campus (e.g. working from home) and connecting through VPN, you will not be able to access your home directory if it is located on a Linux server. The W: drive also does not function via VPN. One solution is to connect to skrivebord.uib.no, where you will have access to both your home directory and the W: drive. We will provide more information throughout the day 2023-05-12 Updated status of storage issues We apologize, but we have not been able to restore all shared directories and Unixhome directories to service yet. We will continue the work throughout the weekend. We are pleased to inform you that www.uib.no is back in service again. We will provide more information during the weekend. 2023-05-12 Downtime on shared areas, home directories, and W3. Due to a hardware change, we will take parts of the storage system offline now at 09:30. We expect the following consequences from this: â˘Many shared files areas will not be accessible between 09:30 and 10:30. â˘Unix home directories and www.uib.no are expected to be down beyond 10:30. We will provide an update at 12:00. 2023-05-11 Problems with the storage systems We have, again, problems with our storage systems. Among others, home areas O:-drive and shared areas seem to be affected. We will provide more information soon. 2023-04-30 Storage problem solved To the best of our knowledge the storage issues that have affected many servers and services, have been resolved. All services are now expected to be in normal production. We recommend that you restart your client computer. If you still experience problems, please report this as an issue on help.uib.no. We apologize for any inconvenience this may have caused 2023-04-28 Updated: Problems with our storage system Update Saturday at 11:15: Receiving emails from external users was restarted yesterday evening. Emails that came in during the period of problems have been delivered now. We still have storage problems (NFS) affecting Linux clients and some Linux servers. We are continuing to work on finding the cause of the issues, and we apologize for the inconvenience this is causing. We will provide an update when we have more information. 2023-04-19 SAFE/BILLY disruptions from Friday, April 21st 8pm To avoid any negative consequences caused by the continuity test this Saturday, both SAFE and BILLY will be shut down already Friday evening at 8PM. The systems should return online by 8PM Saturday once the continuity test is complete. Any changes in the schedule will be announced on IT-info (mailing list) 2023-04-12 Network outages at Sandviken and Lab-bulding Thu. 13 April 2023 Helse Vest IKT will be replacing network equipment tomorrow at 4:00 PM. This will cause a disruption for UiB's users at Sandviken Hospital, as well as users who receive UiB net via Helse Vest IKT at the laboratory building. Users at the laboratory building who are directly connected to UiB network equipment will not be affected. 2023-04-11 UiB print services will be unavailable Thursday, April 4th. November 4 PM - 7 PM All UiB print services will be unavailable Thursday, April 4th. November 4 PM - 7 PM (16:00-19:00) due to an upgrade. It will not be possible to print, copy or scan on UiB devices during this period. 2023-04-11 Early announcement: Major IT service outage Sat. 22 April We would like to remind you that on Saturday 22 April many UiB IT services will be unstable or unavailable for longer periods. 2023-04-04 BRITA will be closed on Wednesday 5 April BRITA will be closed on Wednesday 5 April Happy Easter :-) 2023-03-24 UiB advises against TikTok and Telegram UiB follows the recommendations of the Norwegian National Security Authority (NSM) with regard to the use of TikTok and Telegram, and advises against installing these applications on work devices. "Work devices" here means mobile phones, tablets or computers paid for by the employer. 2023-03-17 BRITA - reduced availability on March 21. and 22. Due to the IT conference "IT-Forum" being held on Tuesday 21st and Wednesday 22nd of March, BRITA will have significantly reduced staff these days. Please expect long waiting times when contacting us. Kindly try to contact us on other days instead of these two. 2023-01-04 Change for Eduroam wireless network in Helse Bergen areas Until now, users with a UiB account using Eduroam in Helse Bergen's buildings, have been allocated an address belonging to UiB's network, and have thus been able to use UiB's services and online resources immediately. 2022-12-13 IT security policy will block programs from memory sticks As an infomation security measure, we will from 14 December enforce a policy blocking unsigned programs to execute directly from memory sticks or other external storage media on UiB PCs. 2022-11-17 Internet Explorer 11 discontinued Microsoft has announced that Internet Explorer 11 will be dissontinued. They will no longer supply updates for this program and it will no longer be safe to use. Edge takes over as Microsoft's web browser. At UiB, Internet Explorer 11 will be removed from our managed computers from 1 December 2022. 2022-11-11 IT systems not available We have problems with one of our core system, which unfortunately means that many IT systems are not available at the moment. We are working solving the problems. 2022-10-25 UiB wired guest network will be discontinued Wired connection to the guest network will not be possible after 17 December 2022. (Original schendule was 1 Dec., but it has been postponed.) Only equipment explicitly approved and managed by the IT division will be allowed access to wired internet. 2022-09-22 Phone numbers are no longer shown on personal pages on www.uib.no Due to a technical error, UiB has temporarily suspended the display of mobile phone numbers on employees' personal pages on uib.no. Phone numbers manually registered on the personal pages are still displayed. 2022-09-16 Problems with registering of guests accounts USIT reports problems with the website gjest.uib.no. Since this service is located in Oslo, there is little we can do, apart for waiting untuil this is sorted out. 2022-09-02 Wrong job titles on www.uib.no The interaction between the our IAM (access mgmt system) and W3 (www.uib.no) failed, giving that some job titles have been incorrect. We are correcting the error. We apologize. 2022-08-22 IMAP e-mail service discontinued from Thu. 25 August As previously announced, UiB is discontinuing "Unix e-mail". Thursday 25.8. after working hours, the IMAP.uib.no service will be closed. After this, it will no longer be possible to use e-mail programs to retrieve e-mail from this service. 2022-06-28 Linux login issue solved We have confirmed the solution to the problem with Ubuntu log in. The change has been implemented and will be delivered to all the UiB computers. Make sure the machine is turned on and connected to the net. You can restart the computer after 13:00 today. If you still have log in problems, please wait another hour, until 14:00. If the problem persists, please contact BRITA so we can take further actions. We have available stationary computers for replacement in special cases. As we expect to have solved the problem with, we will close all issues that have been opened with this problem. Should you still have problems with log in, please contact BRITA or reopen your issue. We apologize for the inconvenience this has caused our users. 2022-06-13 Vedlegg.uib.no discontinued 30/6 Vedlegg.uib.no has been a service for transferring files to other recipients. The service will be discontinued 30 June 2022. 2022-04-20 You can order the transfer of your old e-mail to Exchange UiB has standardized on Exchange as our e-mail service, and all users have now moved to Exchange e-mail. The old e-mail service with IMAP (sometimes called "Unix mail") will be discontinued. It will be switched off approx. May 10. 2022-03-21 Upgraded service for printing, copying and scanning During week 13 (28 March-1 April), Printers and copiers on the university campus will be converted to a new system managing printing, copying and scanning. This will provide better services for your printing and scanning. 2022-02-04 Site for software dowload Some of the programs UiB license, are available for download and installaiton to employee's private PCs. 2022-01-18 Discontinuation of Unix e-mail and move/migration to Exchange Latest update (August 2022) The IMAP servers for Unix email will be turned off after working hours the 25th of August. If you have previously set up a connection to imap.uib.no in a mail program (eg. Thunderbird, on a mobile phone or in Outlook) you will get an error when the program tries to connect. If so, remove the account from the mail program. 2022-01-12 IT Service disruptions Saturday, 15 January This Saturday (15 January) short interruptions to all IT services may occur 9 am-5 pm (09:00-17:00). 2021-11-24 EZProxy replaced by VPN November 30th From 30.11.2021, EZProxy will no longer be available at UiB. 2021-11-12 UiB introduces multi-factor authentication for students The security situation has changed a lot recently, and UiB has therefore decided to introduce multi-factor authentication for all students. 2021-10-25 IT-support - reduced capacity Due to an internal seminar at the IT-department, BRITA has reduced capacity on Tuesday and Wednesday this week. Some waiting must be expected. We kindly ask you to wait until Thursday if you need to visit BRITA in Kalfarveien. 2021-10-22 BRITA available Saturday from 10-14 BRITAs telephone support will be available from 10:00 to 14:00 on Saturday 23th October. We will have to prioritize issues concerning access to UiB, VPN, E-mail and 2-factor activation. Please call us on telephone 555 84700. 2021-10-18 Servers protected by firewall as of 20. Oct. As previously announced, UiB will be firewalling our server networks starting Wednesday October 20th. The actual change will happen at noon (12:00). 2021-10-07 Problems with telephony We are currently experiencing problems with telephony at UiB. The problem is related to TEAMS and Microsoft is working on the case. 2021-10-07 Git.app.uib.no reopens for Github login 25.10. On 4 Oct,. we announced termination of Github login on git.app.uib.no This was done to strengthen IT security at UiB. After feedback from users, we have chosen to reopen for Github login from 25.10. 2021-10-07 We are improving IT security on UiB During three weeks in September and October, the IT division will take a number of measures to improve data security on UiB. 2021-10-04 New login at Mitt UiB As of Wednesday, 6 October, the login at Mitt UiB will be updated. 2021-10-04 UiB introduces multi-factor authentication for SSH via login.uib.no As of 7 October , SSH to login.uib.no will require multi-factor authentication. 2021-10-04 Limited access to internal UiB-services via eduroam for external users As from Wednesday, October 6th, users from other institutions using eduroam at UiB will no longer have access to internal UiB-services. External users will still have access to the Internet via eduroam. To access internal services, you will need a user account at UiB and connect via VPN.  2021-09-30 Change in Feide login From 4. Oct., it will be easier to log in to all Feide services. 2021-09-27 Multi-factor authentication will become mandatory for VPN As of Wednesday 29. Sep, 12 noon (12:00), all users must use multi-factor authentication to connect to UiBs network from outside networks using VPN (Cisco AnyConnect which now is UiBâs only VPN service). 2021-09-21 Increased security on UiB's data network - new policies from 7. Oct. As an IT security measure, UiB will restrict traffic from the Internet to UiB's data network. This will in particular affect server services both centrally and at departments/faculties. 2021-09-15 IT Service disruptions Saturday, 18 Sep The third Saturday of the month is the IT department's maintenance day. This Saturday (18 sept.) we are again performing maintenance: 2021-06-15 Teams replacing Skype for Business from June 21th From June 21th UiB will replace Skype for Business with Microsoft Teams. You will have the possibility to do external phone calls and receive phone calls in Teams. Skype for Business will be unavailable from June 21th and you should use Teams to make your calls. 2021-03-08 Mac users To improve service around Mac, UiB will set up a closer connection between UiB and our Mac clients. 2021-02-16 Decommissioning of WINS (Windows Internet Name Service) at UiB At 18. February, we are starting to decommission the WINS service at the UiB campus network. 2021-02-05 Possible challenges with Eduroam Related to Change Saturday, the IT department routinely changes the security certificate on Eduroam. You may need to approve the new certificate. 2021-02-02 IT service disruptions Thu. 4 Feb. after office hours New Eduroam certificate and network outages for some buildings. 2021-01-25 Desktop.uib.no (skrivebord.uib.no) now only available with VPN To improve security, we have limited access to Desktop.uib.no (skrivbord.uib.no). To use the service, you must be connected to the UiB network, e.g. via VPN. 2020-11-10 Useful IT services for working from home There are many ways of accessing UiB's IT services when working from home. Most of them can be used from any networked computer. 2020-08-21 Contactless card readers on printers We are replacing all magnetic stripe card readers on printers/copiers with contactkess readers. 2020-07-03 Digital study tools - Online course for students UiB launches a new online course for students in digital study tools and technology for learning! 2020-04-22 Stronger passwords in Zoom meetings To increase security in Zoom meetings at UiB, the password requirement has been increased from 6 digits (default value) to a more complicated password for all meetings. The new passwords must be at least 8 characters, with at least one number and one letter. Passwords have been required for all Zoom meetings set up at UiB. 2020-03-19 IT user support is now availble on chat, too! We now also offer you assistance on chat. Chat with us here: https://www.uib.no/en/it/77681/brita-helps-you 2020-03-17 Teams and channels in Teams There is a rapid increase in the use of Teams these days! You may use both pre-defined teams and create your own teams and channels. 2020-03-10 Information about Corona Virus UiB's information page on the corona virus.
2024-04-15 Scheduled IT Service Interruption on Saturday, April 20 Please be advised that on the upcoming Saturday, April 20, there may be disruptions in IT services and network connections on the university campus between 08:00 and 16:00. This is due to scheduled maintenance and updates on several of our systems. If you plan to use the services during this period, we strongly recommend saving your work frequently. If you experience any issues such as your PC freezing or a service becoming unavailable, we suggest taking a break and trying again later. Please note that the network will be unavailable in the following buildings between 08:00 and 16:00: â˘Museplass 2 â˘Fastings Minde â˘Langes gate 1 -3 â˘Sydnesplass 12/13 â˘Ăisteinsgate 1/3 â˘Dokkeveien 2B Additionally, the SAFE service will be offline from midnight to 16:00 on Saturday. Therefore, we advise against starting any jobs in SAFE that would run from Friday evening onwards.
2024-04-08 WiFi-network unavailable in Realfagsbygget, Thursday, April 11 On Thursday, April 11, the wireless network in Realfagsbygget will be undergoing maintenance. As a result, network services will be unavailable from 4:00 p.m. to 9:00 p.m. This outage will affect all floors, starting from the 2nd floor and extending to the floors below. We apologize for any inconvenience this may cause.
2024-03-21 BRITA opening hours at Easter BRITA will have regular opening hours, 08:00 - 15:45, next Monday, 25.03 and Tuesday, 26.03. On Wednesday, 27 March, we will be available by phone until 12:00. BRITAbar (located at NygĂĽrdsgaten 5) will also have regular opening hours, except for Wednesday, 27.03, when the "bar" will be closed. We would like to wish everyone at UiB, including staff, students, and visitors, a wonderful and peaceful Easter.
2024-03-18 Reduced staffing at BRITA Due to this yearâs IT forum, BRITA will experience a significant decrease in staff availability on Tuesday, March 19, and Wednesday, March 20. Please take note of the following: â˘At BritaBar, only IT assistants will be available on these two days. Their ability to assist UiB employees is quite limited. We kindly request non-students to make their inquiries on days other than Tuesday and Wednesday. If possible, we ask that inquiries be made on one of the other days.
2024-03-12 Scheduled IT Service Interruption on Saturday, March 16 # IT Services Downtime: Saturday, March 16, 08:00 â 17:00 This coming Saturday, 16.03, there will be interruptions in all IT services and network connections (wired and wireless) on the university campus during the period from 08:00 to 17:00. This is due to maintenance and updates on several of our systems. Please take note of the following: â˘From 08:00 to 10:00, there will be intermittent network disruptions affecting both inbound and outbound traffic at UiB. This implies that connectivity to and from the internet may be unstable during this period. â˘In the areas of NygĂĽrdshøyden and Ă rstadvollen/Haukeland, the wireless (Wi-Fi) network may be offline for up to 15 minutes. Please be aware that our VPN service may also experience disruptions during this period. If you plan to use the services during this downtime, please ensure to save your work frequently. If you encounter any issues such as your PC freezing or a service becoming unavailable, we recommend taking a break and trying again later. # SAFE Service Interruption: Saturday, March 16 Please note that the SAFE service will experience brief interruptions from 08:00 to 10:00 on Saturday, March 16.
2024-02-27 WiFi downtime at "Realfagsbygget" Thursday 29.02 On Thursday, February 29, the IT department will be performing upgrades to the wireless transmitters located on the 3rd, 4th, and 5th floors of the "Realfags" building. The upgrade process is scheduled to take place from 16:00 to 21:00. Please considered the wireless network as unavailable during this time period.
2024-02-13 Immediate shutdown of SSH access to linux client machines Unfortunately, we have to make an immediate change which means that all ssh accesses on linux-client machines will be shut down with immediate effect. We will of course open up the possibility for those who own the machine to be able to use ssh for their own machine. Make an issue in hjelb.uib.no, using this link, then we will prioritize these users;Â https://hjelp.uib.no/tas/public/ssp/content/serviceflow?unid=6340ffecbfb84640b1a3dcd0cbb73285&openedFromService=true We apologize for the inconvenience this may cause.
2024-02-12 Interruption in IT services Saturday February 17 # Interruption in IT services Saturday, February 17, 08:00 â 17:00 This coming Saturday, 17.02, there may be interruptions in all IT services and network connections (wired and wireless) on the university campus between 08:00 and 17:00. This is due to maintenance and updates on many of our systems. Note that our VPN service will also be affected by the outages. If you choose to use the services during this period, you must save your work often. If you notice that your computer is hanging or a service is unavailable, take a break and try again. # SAFE interrupsjons from Friday at 18:00 to Saturday 17:00 The SAFE service will be interrupted from 18:00 Friday to Saturday 17:00. Therefore, it is advisable not to start any jobs in SAFE that are scheduled to run from Friday evening onward.
2024-02-07 Semesteravgift.uib.no, service dontime Thursday 8. February semesteravgift.uib.no will be updated during Thursday 8 February, and there may be periods of downtime of this service while the work is in progress.
2024-01-19 IT service interruption Saturday, January 20 # SAFE Service Instability on Saturday, January 20, from 08:00 to 18:00 Due to scheduled maintenance, the SAFE service will experience periods of instability from 08:00 to 18:00 on the upcoming Saturday, January 20. # Temporary Interruption of Services Including Cinema Ticket and Cabin Booking This Saturday Due to modifications being made to our APEX databases, services such as cinema ticket booking, cabin booking, and others will experience some downtime this coming Saturday, January 20. We apologize for the short notice this time. Thank you for your understanding.
2024-01-19 Problem with myPrint We haven't completely resolved the printer issues yet; "regular" printing functions properly, but 'myPrint' continues to experience difficulties. We are actively addressing the issue and trying to resolve it.
2024-01-03 Wireless network downtime on campus Saturday, January 13th from 09:00 to 15:00 A necessary upgrade will cause downtime on the wireless network on large parts of the campus from 09:00 to 15:00 on Saturday 13 January. Buildings that will not be affected are: â˘Naturhistorisk Museum with Aula â˘Fellesbygget (Overlege Danielsens Hus) â˘Studenthuset Gades â˘Armauer Hansens hus â˘BB-Bygget â˘Odontologen â˘Solheimsgaten 18 â˘KMD There may be some instability throughout the weekend. IT services that do not rely on the wireless network on campus will work as usual. We apologize for any inconvenience caused.
2024-01-03 New certificates on EduRoam The certificates on EduRoam (wifi) will be changed, this evening January 3,. If you, as a Mac user, experience certificate problems connecting to EduRoam, try deleting the old certificate in the Keychain on your Mac.
2023-12-12 Interruption in IT services Saturday 16.12 # Interruption in IT services Saturday, December 16, 08:00 â 17:00 This coming Saturday, 16.12, there may be interruptions in all IT services and network connections (wired and wireless) on the university campus between 08:00 and 17:00. This is due to maintenance and updates on many of our systems. If you choose to use the services during this period, you must save your work often. If you notice that your computer is hanging or a service is unavailable, take a break and try again. NB: Linux clients must be restarted on Monday morning before the machines are used.
2023-12-05 Change of password for Mac users Mac users who have recently had their Macs installed, and where the Mac is enrolled in Intune, will be asked to change the password on their Mac-logon account during Thursday, December 7th. . Note that this message comes from the operating system (the machine) and not via email. The new password must meet UiBâs new password requirements, including a length of 16 characters. In general, we ask that you do not use your UiB password on services other than UiBâs.
2023-11-24 The Campus Bus is temporarily out of service from Monday November 27th. As the bus currently lacks a certified driver, the Campus Bus service will be out of service from Monday November 27th until January 2nd.
2023-11-14 Service Interruption in IT Services on Saturday, November 18 The IT Department at UiB has made a significant investment of 12 million in new storage infrastructure that will be put into service this weekend. This upgrade requires reconstruction in our data hall, which unfortunately will result in temporary service interruptions. These interruptions are planned for Saturday, November 18, and will affect certain services from 08:00 to 18:00. User groups, that we know will be affected, are notified directly. Please note that all IT services, including both wired and wireless network connections (eduroam and uib-guest), may experience periodic interruptions or instability during this period. # SAFE down from Friday at 18:00 to Sunday at 08:00 (note - the time has changed) The SAFE service will be stopped on Friday evening at 18:00. We expect that SAFE will be back in regular operation from 18:00 on Saturday. We advise against starting tasks in SAFE that are planned to run from Friday evening and onwards. # Network in the BB-building down Saturday between 08:30 and 16:00 The network in 2,3,4,5 floors in the BB-building, Haukeland, will be periodically unavailable in the period 08:30 to 16:00. This applies to wired network and EduRoam. # "Cinema tickets", âFond & legaterâ down Saturday between 07-17 Due to migration of APEX, cinema tickets, âFond & legaterâ etc. will be unavailable during this period.
2023-11-06 Short network outages in the Haukeland area on Thursday 9.11, in the evening Due to network updates, there will be short network outages next Thursday, November 9, between 19:00 and 22:00, in the following areas: â˘Aarstadveien 17 - Alrek (Helseklyngen) â˘Aarstadveien 21 â Fellesbygget â˘Jonas Liesvei 67 - Studenthuset Haukeland â˘Haukelandsveien 28 - AHH, Armauer Hansens hus â˘BBBygget - Jonas Lies vei 91 â˘Aarstadveien 19 - Nytt odontologibygg â˘Haukelandsbakken 45 â˘Haukeland universitetssykehus, Sentralblokken â˘Haukeland universitetssykehus, Gamle Hovedbygg â˘Jonas Liesvei 70B, Kvinneklinikken â˘Haukeland Sykehus, LAB Bygget
2023-11-02 The storage service Billy will be down next Saturday 4/11 Due to a required change, we will, unfortunately, have to take down the storage service Billy next Saturday 4th of November, between 09:00 and 12:00 We apologize for any inconvenience this may cause to our users.
2023-11-02 Change in SMTP.uib.no: Change in sending email for some users As part of the work to simplify the email services at UiB, the old SMTP service (SMTP.uib.no) will nmot be available for client computers after 15 November 2023.Â
2023-10-17 Service Interruption in IT Services on Saturday, October 21 On Saturday 21 October, the IT department will have to carry out maintenance work which will affect the availability of our IT services. During the period from 08:00 to 17:00, several IT services from the IT department will be unstable and intermittently unavailable. Please also take note of the following: â˘The Billy storage service will be offline from 09:00 to 12:00. â˘The SAFE service will be offline from 08:00 to 12:00. We apologize for any inconvenience this may cause to our users.
2023-09-26 2 short network outages between UiB and the rest of the world Our network group has to make some emergency changes which lead to the internet connection between UiB and the rest of the world going down today at 21:00 this evening. The power outage will be in two rounds of approx. 45 seconds duration each. We hope this does not cause problems for our users.
2023-09-18 Problems with printing and Trio We are currently experiencing problems with the printing service, currently printing is not possible. We also have problems with TRIO, meaning that IKO, BRITA, Juss etc. cannot be reached by telephone. Two-factor (MFA) may also appear to be "uncooperative" this morning. We apologize for the inconvenience, we are working to resolve the issues.
2023-09-11 IT Service disruptions Saturday 16 September On Saturday 16 September, we will again have to do some maintenance work that may affect users. All IT services and network connections (wired and wireless (eduroam and uib-guest)) may be interrupted or unstable during periods between 08:00 and approximately 18:00. The interruptions may have slightly longer durations (up to 20 minutes) between 08:00 and 10:00. Thereafter, there will be shorter interruptions of approx. 5 minutes. You should be able to use the services as long as you save your work frequently and can tolerate shorter interruptions. If you encounter that your PC hang or freez, or a service is unavailable, take a short break and try again. The SAFE service will be interrupted from night to Saturday (between 00:00 and 17:00). Therefore, it is advisable not to start any jobs in SAFE that are scheduled to run from Friday evening onward. - IT Department
2023-09-08 New scheme for administrator access to UiB PC From September 2023 we are increasing the security of UiB PCs, to better protect your PC and your data. (This scheme is initially for Windows only, not Linux or Mac.) This means that a new procedure is introduced for how you get administrator access to your PC if and when you need it.
2023-09-05 BRITA is moving back to NygĂĽrdsgaten 5 â but will be closed on Thursday, Septemb Starting from Friday, September 8th, we can welcome you to BRITA in our new premises at NygĂĽrdsgaten 5. Our goal is to facilitate effective collaboration with all our users in our new, modern space, often referred to as the "BRITA bar". You can find us at the top and to the left of "Universitetssmauet," up the stairs through the new building. Unfortunately, to settle into NygĂĽrdsgaten, we will have to close for in-person visits to BRITA on Thursday, September 7th. However, we are, of course, available as usual via phone, UiB-Hjelp, and chat throughout the entire moving period. Welcome to BRITA at NygĂĽrdsgaten 5.
2023-08-22 Cinema, theater and cottage bookingservice down We need to do some database maintenance and will stop the service for ordering cinema and theater tickets, UiB-cabins etc. for a couple of hours from 15.00 today.
2023-08-16 IT Service disruptions Saturday, 19 August This upcoming Saturday, August 19th, there might be brief interruptions in all IT services and network connections (wired and wireless) on the university campus between 08:00 and 16:00. You should still be able to use the services during this period, as long as you save your work frequently and can tolerate short interruptions. If you find your PC freeze or a service is unavailable, take a short break and try again. Please note that the SAFE-service might also be affected by this work.
2023-07-14 IT operational problems We have had some operational problems on part of our services to day. We are working on the problems and we expect to be in full production within a short time.
2023-07-10 IT Service disruptions Saturday, July15th Next Saturday 15 July there may be short breaks in all IT services and internet connections on the university campus between 09.00 and 17.00. There should be no problem using the services during this period, as long as you save your work often. If you find that your PC hangs or a service is unavailable, take a short break and try again. The SAFE service will also be unavailable on Saturday from 00:00 to 17:00. Do not start jobs in SAFE that will run from Friday evening onwards. Due to upgrade work, you may experience problems connecting to the Eduroam wireless network on the university campus for a short period of time. All campus computer networks (wired and wireless) may experience short-term interruptions of up to 15 minutes between 12:00 and 16:00. Use of UiB storage in NREC may be unstable while the changes are in progress.
2023-06-19 IT - Operational notification The following changes will be implemented this coming Thursday, June 22nd: * AppsAnywhere will be updated to version 3.0 Thursday 22. June between 16 and 17. The service apps.uib.no will not be available during this timeframe * "MacOS Desktop" and "Documents" folders will be redirected to your OneDrive Users that do not have OneDrive installed must logon to OneDrive to activate the changes. Users that already are syncing Desktop and/or Document to iCload or other services will not be affected as folders can only be redirected to one service at a time.
2023-06-13 IT Service disruptions Saturday, June 17th Next Saturday, June 17th, the IT department need to do some maintenance which will result in the following service disruptions: â˘Printing (print), skrivebord.uib.no, and portal.uib.no will be unavailable between 09:00 and 13:00. â˘In the "old" Bioblokk at the Høyteknologisenteret (Thormøhlens Gate 55), the wireless network will be inaccessible between 08:00 and 14:00 due to an upgrade of the wireless transmitters.
2023-05-15 Storage systems in service All our storage services should now be in service and available. We recommend that you restart your computer. Contact BRITA ((BRITA hjelper deg | Ansattsider | UiB) for any questions or issues.
2023-05-15 Storage issues update Status on the storage situation Monday morning: With the following exceptions, all services should be up and in service: â˘Linux home directories are still not accessible from Linux clients but can be accessed from login.uib.no. â˘The lack of access to home directories affects the loading of Linux desktop PCs. For portable Linux PCs, you can log in, but you will be working with a local copy of your home directory. â˘If you are outside campus (e.g. working from home) and connecting through VPN, you will not be able to access your home directory if it is located on a Linux server. The W: drive also does not function via VPN. One solution is to connect to skrivebord.uib.no, where you will have access to both your home directory and the W: drive. We will provide more information throughout the day
2023-05-12 Updated status of storage issues We apologize, but we have not been able to restore all shared directories and Unixhome directories to service yet. We will continue the work throughout the weekend. We are pleased to inform you that www.uib.no is back in service again. We will provide more information during the weekend.
2023-05-12 Downtime on shared areas, home directories, and W3. Due to a hardware change, we will take parts of the storage system offline now at 09:30. We expect the following consequences from this: â˘Many shared files areas will not be accessible between 09:30 and 10:30. â˘Unix home directories and www.uib.no are expected to be down beyond 10:30. We will provide an update at 12:00.
2023-05-11 Problems with the storage systems We have, again, problems with our storage systems. Among others, home areas O:-drive and shared areas seem to be affected. We will provide more information soon.
2023-04-30 Storage problem solved To the best of our knowledge the storage issues that have affected many servers and services, have been resolved. All services are now expected to be in normal production. We recommend that you restart your client computer. If you still experience problems, please report this as an issue on help.uib.no. We apologize for any inconvenience this may have caused
2023-04-28 Updated: Problems with our storage system Update Saturday at 11:15: Receiving emails from external users was restarted yesterday evening. Emails that came in during the period of problems have been delivered now. We still have storage problems (NFS) affecting Linux clients and some Linux servers. We are continuing to work on finding the cause of the issues, and we apologize for the inconvenience this is causing. We will provide an update when we have more information.
2023-04-19 SAFE/BILLY disruptions from Friday, April 21st 8pm To avoid any negative consequences caused by the continuity test this Saturday, both SAFE and BILLY will be shut down already Friday evening at 8PM. The systems should return online by 8PM Saturday once the continuity test is complete. Any changes in the schedule will be announced on IT-info (mailing list)
2023-04-12 Network outages at Sandviken and Lab-bulding Thu. 13 April 2023 Helse Vest IKT will be replacing network equipment tomorrow at 4:00 PM. This will cause a disruption for UiB's users at Sandviken Hospital, as well as users who receive UiB net via Helse Vest IKT at the laboratory building. Users at the laboratory building who are directly connected to UiB network equipment will not be affected.
2023-04-11 UiB print services will be unavailable Thursday, April 4th. November 4 PM - 7 PM All UiB print services will be unavailable Thursday, April 4th. November 4 PM - 7 PM (16:00-19:00) due to an upgrade. It will not be possible to print, copy or scan on UiB devices during this period.
2023-04-11 Early announcement: Major IT service outage Sat. 22 April We would like to remind you that on Saturday 22 April many UiB IT services will be unstable or unavailable for longer periods.
2023-04-04 BRITA will be closed on Wednesday 5 April BRITA will be closed on Wednesday 5 April Happy Easter :-)
2023-03-24 UiB advises against TikTok and Telegram UiB follows the recommendations of the Norwegian National Security Authority (NSM) with regard to the use of TikTok and Telegram, and advises against installing these applications on work devices. "Work devices" here means mobile phones, tablets or computers paid for by the employer.
2023-03-17 BRITA - reduced availability on March 21. and 22. Due to the IT conference "IT-Forum" being held on Tuesday 21st and Wednesday 22nd of March, BRITA will have significantly reduced staff these days. Please expect long waiting times when contacting us. Kindly try to contact us on other days instead of these two.
2023-01-04 Change for Eduroam wireless network in Helse Bergen areas Until now, users with a UiB account using Eduroam in Helse Bergen's buildings, have been allocated an address belonging to UiB's network, and have thus been able to use UiB's services and online resources immediately.
2022-12-13 IT security policy will block programs from memory sticks As an infomation security measure, we will from 14 December enforce a policy blocking unsigned programs to execute directly from memory sticks or other external storage media on UiB PCs.
2022-11-17 Internet Explorer 11 discontinued Microsoft has announced that Internet Explorer 11 will be dissontinued. They will no longer supply updates for this program and it will no longer be safe to use. Edge takes over as Microsoft's web browser. At UiB, Internet Explorer 11 will be removed from our managed computers from 1 December 2022.
2022-11-11 IT systems not available We have problems with one of our core system, which unfortunately means that many IT systems are not available at the moment. We are working solving the problems.
2022-10-25 UiB wired guest network will be discontinued Wired connection to the guest network will not be possible after 17 December 2022. (Original schendule was 1 Dec., but it has been postponed.) Only equipment explicitly approved and managed by the IT division will be allowed access to wired internet.
2022-09-22 Phone numbers are no longer shown on personal pages on www.uib.no Due to a technical error, UiB has temporarily suspended the display of mobile phone numbers on employees' personal pages on uib.no. Phone numbers manually registered on the personal pages are still displayed.
2022-09-16 Problems with registering of guests accounts USIT reports problems with the website gjest.uib.no. Since this service is located in Oslo, there is little we can do, apart for waiting untuil this is sorted out.Â
2022-09-02 Wrong job titles on www.uib.no The interaction between the our IAM (access mgmt system) and W3 (www.uib.no) failed, giving that some job titles have been incorrect. We are correcting the error. We apologize.
2022-08-22 IMAP e-mail service discontinued from Thu. 25 August As previously announced, UiB is discontinuing "Unix e-mail". Thursday 25.8. after working hours, the IMAP.uib.no service will be closed. After this, it will no longer be possible to use e-mail programs to retrieve e-mail from this service.
2022-06-28 Linux login issue solved We have confirmed the solution to the problem with Ubuntu log in. The change has been implemented and will be delivered to all the UiB computers. Make sure the machine is turned on and connected to the net. You can restart the computer after 13:00 today. If you still have log in problems, please wait another hour, until 14:00. If the problem persists, please contact BRITA so we can take further actions. We have available stationary computers for replacement in special cases. As we expect to have solved the problem with, we will close all issues that have been opened with this problem. Should you still have problems with log in, please contact BRITA or reopen your issue. We apologize for the inconvenience this has caused our users.
2022-06-13 Vedlegg.uib.no discontinued 30/6 Vedlegg.uib.no has been a service for transferring files to other recipients. The service will be discontinued 30Â June 2022.
2022-04-20 You can order the transfer of your old e-mail to Exchange UiB has standardized on Exchange as our e-mail service, and all users have now moved to Exchange e-mail. The old e-mail service with IMAP (sometimes called "Unix mail") will be discontinued. It will be switched off approx. May 10.
2022-03-21 Upgraded service for printing, copying and scanning During week 13 (28 March-1 April), Printers and copiers on the university campus will be converted to a new system managing printing, copying and scanning. This will provide better services for your printing and scanning.
2022-02-04 Site for software dowload Some of the programs UiB license, are available for download and installaiton to employee's private PCs.
2022-01-18 Discontinuation of Unix e-mail and move/migration to Exchange Latest update (August 2022) The IMAP servers for Unix email will be turned off after working hours the 25th of August. If you have previously set up a connection to imap.uib.no in a mail program (eg. Thunderbird, on a mobile phone or in Outlook) you will get an error when the program tries to connect. If so, remove the account from the mail program.Â
2022-01-12 IT Service disruptions Saturday, 15 January This Saturday (15 January) short interruptions to all IT services may occur 9 am-5 pm (09:00-17:00).
2021-11-24 EZProxy replaced by VPN November 30th From 30.11.2021, EZProxy will no longer be available at UiB.
2021-11-12 UiB introduces multi-factor authentication for students The security situation has changed a lot recently, and UiB has therefore decided to introduce multi-factor authentication for all students.
2021-10-25 IT-support - reduced capacity Due to an internal seminar at the IT-department, BRITA has reduced capacity on Tuesday and Wednesday this week. Some waiting must be expected. We kindly ask you to wait until Thursday if you need to visit BRITA in Kalfarveien.
2021-10-22 BRITA available Saturday from 10-14 BRITAs telephone support will be available from 10:00 to 14:00 on Saturday 23th October. We will have to prioritize issues concerning access to UiB, VPN, E-mail and 2-factor activation. Please call us on telephone 555 84700.
2021-10-18 Servers protected by firewall as of 20. Oct. As previously announced, UiB will be firewalling our server networks starting Wednesday October 20th. The actual change will happen at noon (12:00).
2021-10-07 Problems with telephony We are currently experiencing problems with telephony at UiB. The problem is related to TEAMS and Microsoft is working on the case.
2021-10-07 Git.app.uib.no reopens for Github login 25.10. On 4 Oct,. we announced termination of Github login on git.app.uib.no This was done to strengthen IT security at UiB. After feedback from users, we have chosen to reopen for Github login from 25.10.
2021-10-07 We are improving IT security on UiB During three weeks in September and October, the IT division will take a number of measures to improve data security on UiB.
2021-10-04 New login at Mitt UiB As of Wednesday, 6 October, the login at Mitt UiB will be updated.
2021-10-04 UiB introduces multi-factor authentication for SSH via login.uib.no As of 7 October , SSH to login.uib.no will require multi-factor authentication.
2021-10-04 Limited access to internal UiB-services via eduroam for external users As from Wednesday, October 6th, users from other institutions using eduroam at UiB will no longer have access to internal UiB-services. External users will still have access to the Internet via eduroam. To access internal services, you will need a user account at UiB and connect via VPN. Â
2021-09-27 Multi-factor authentication will become mandatory for VPN As of Wednesday 29. Sep, 12 noon (12:00), all users must use multi-factor authentication to connect to UiBs network from outside networks using VPN (Cisco AnyConnect which now is UiBâs only VPN service).
2021-09-21 Increased security on UiB's data network - new policies from 7. Oct. As an IT security measure, UiB will restrict traffic from the Internet to UiB's data network. This will in particular affect server services both centrally and at departments/faculties.
2021-09-15 IT Service disruptions Saturday, 18 Sep The third Saturday of the month is the IT department's maintenance day. This Saturday (18 sept.) we are again performing maintenance:
2021-06-15 Teams replacing Skype for Business from June 21th From June 21th UiB will replace Skype for Business with Microsoft Teams. You will have the possibility to do external phone calls and receive phone calls in Teams. Skype for Business will be unavailable from June 21th and you should use Teams to make your calls.
2021-03-08 Mac users To improve service around Mac, UiB will set up a closer connection between UiB and our Mac clients.
2021-02-16 Decommissioning of WINS (Windows Internet Name Service) at UiB At 18. February, we are starting to decommission the WINS service at the UiB campus network.
2021-02-05 Possible challenges with Eduroam Related to Change Saturday, the IT department routinely changes the security certificate on Eduroam. You may need to approve the new certificate.
2021-02-02 IT service disruptions Thu. 4 Feb. after office hours New Eduroam certificate and network outages for some buildings.
2021-01-25 Desktop.uib.no (skrivebord.uib.no) now only available with VPN To improve security, we have limited access to Desktop.uib.no (skrivbord.uib.no). To use the service, you must be connected to the UiB network, e.g. via VPN.
2020-11-10 Useful IT services for working from home There are many ways of accessing UiB's IT services when working from home. Most of them can be used from any networked computer.
2020-08-21 Contactless card readers on printers We are replacing all magnetic stripe card readers on printers/copiers with contactkess readers.
2020-07-03 Digital study tools - Online course for students UiB launches a new online course for students in digital study tools and technology for learning!
2020-04-22 Stronger passwords in Zoom meetings To increase security in Zoom meetings at UiB, the password requirement has been increased from 6 digits (default value) to a more complicated password for all meetings. The new passwords must be at least 8 characters, with at least one number and one letter. Passwords have been required for all Zoom meetings set up at UiB.
2020-03-19 IT user support is now availble on chat, too! We now also offer you assistance on chat. Chat with us here:Â https://www.uib.no/en/it/77681/brita-helps-you
2020-03-17 Teams and channels in Teams There is a rapid increase in the use of Teams these days! You may use both pre-defined teams and create your own teams and channels.