Installing Cisco Secure Client on a private Mac

1. Open a browser (e.g. Safari) and in the address bar, type in:
   vpn3.uib.no
   
   
   
2. On the website, click «Logon» and log in with your UiB user.
   
   
   
3. Click «Download for macOS»
   
   
   
4. Click «Allow» if you are asked to approve the download.
   
   
   
5. When the download is finished, open the installation file from the dock.
   
   
   
   
   
6. Open the file that appears in the folder.
   
   
   
7. Click through the installation program, click «Install» and enter your Mac password.
   
   
   
   
   
   If you get an error message here mentioning that Cisco Secure Client is already installed, first check whether you already have Cisco and use that instead of downloading it again. If you have already deleted the previous Cisco Secure Client version and still get the error message, follow this guide: KI 3127 Cisco Secure Client «already installed» - Mac
   
   
   
   
   
8. When the installation is finished, click «Close» and select «Move to Bin»
   
   
   

First-time use

1. Open Spotlight (Click Command ⌘ + space) and search: «Cisco Secure Client» and select the result «Cisco Secure Client».
   
   
   
2. In the Cisco Secure Client window that opens, it should say «System Protection Approvals Required». This means we need to turn on some permissions for Cisco Secure Client in the Mac's settings. Click «Approval Settings» in the window.
   
   
   
3. In the new window that appears, click «Continue».
   
   
   
4. Note: Here we reach a step where the next path varies between different MacOS versions. This guide is based on the procedure for newer Macs. If the menu shown below doesn't show the same as on your Mac, it probably means you are on an older Mac—in that case, follow what is shown in the Cisco window on your screen instead.
   
   Click «Open System Settings».
   
   
   
5. The settings window should then appear with the «Login Items & Extensions» page in front. Scroll down on that page and make sure that both «Cisco Secure Client» and «Cisco Secure Client – AnyConnect VPN Service» are turned on. If you are asked to enter a password, enter your Mac password.
   
   
   
6. If you had to turn one of them on, a window should appear—click OK.
   
   
   
7. Then scroll further down on the same page in settings, click on the «By Category» tab, and in the list below, find «Network Extensions», and click the «i-symbol» on it.
   
   
   
8. In the menu that appears, turn on «Cisco Secure Client – Socket Filter».
   
   
   
9. In the window that appears, click «Allow».
   
   
   
10. If you go back to the Cisco window it should show «Success» if you have turned on everything necessary. Click «Dismiss».
    
    Again, if you are on an older version of MacOS, the steps shown above won't correspond exactly to what is required on your version. In that case you need to check yourself what Cisco is asking for in the Approval Status window.
    
    
    
11. Back in the Cisco window, click the text field and type in «vpn3.uib.no» (Don't forget to include the «3»). Then click «Connect».
    
    
    
12. If everything goes as it should, a login window will appear; log in to your UiB account.
    
    
    
13. Once you have logged in, Cisco will work for a moment, and then it will say that you are «Connected» and the window will close. You should also get a notification that also verifies that you are connected.
    
    
    
    
    

How to turn VPN on/off

Turn on:

1. In the menu bar at the top right of the screen, click the Cisco icon.
   
   
   
2. Select «Connect». Since you have logged in previously, it should automatically log you in and connect.
   
   
   You can see whether the VPN is on or off by checking whether the Cisco icon has a padlock icon on it.
   

Turn off:

1. Click on the Cisco icon and click «Disconnect».
   If it says «Connect» instead, it means you are already disconnected.